DEVELOPING CUSTOMER LOYALTY PROGRAM AS AN INITIATIVE TO REDUCE CHURN IN PT NETWORK TV (PT NTV) (CASE OF PAY-TV OPERATOR COMPANY)

Author details:

Ricky Panjaitan, Institut Teknologi Bandung, Jakarta, Indonesia

Page Numbers: 90 - 90

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The experience at APCAR-2015 has been truly rewarding and memorable. Our papers were peer reviewed and edited for the conference proceeding as well as for the JOURNAL. Looking forward to APCAR 2016!

Haslina Binti Omar Malaysia

Very well organised conference. Every session was very interesting. Next year I will participate again.

Mohd Shukri Hanapi Malaysia

It was a pleasure to be at the conference. Most of the papers and abstracts were interesting and informative. It was an excellent conference indeed.

Richard Kwok-Shing Wong Hong Kong

Asia Pacific Institute of Advanced Research

DEVELOPING CUSTOMER LOYALTY PROGRAM AS AN INITIATIVE TO REDUCE CHURN IN PT NETWORK TV (PT NTV) (CASE OF PAY-TV OPERATOR COMPANY)

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