FORMING CUSTOMER SATISFACTION INDEX BASED ON CUSTOMERPERSPECTIVE IN PERFORMANCE MANAGEMENT FOR TUNEECA, ASTART-UP FASHION ONLINE BUSINESS
Author details:
- Adlina Abtaliana, Bandung Institute of Technology (ITB),Bandung, Indonesia
- Innayah Nurlia Roza, Bandung Institute of Technology (ITB),Bandung, Indonesia
- Selvia Herlina, Bandung Institute of Technology (ITB),Bandung, Indonesia