CROWDSOURCING AND SERVICE-DOMINANT LOGIC: THE INTERACTION EFFECT OF BRAND FAMILIARITY, CUSTOMER EXPERIENCE AND LOYALTY ON VALUE CO-CREATION
DOI: 10.25275/apjabssv4i1bus16
Author details:
- Cheah Wen Kit, Inceptale Media, Kuala Lumpur
- Izzal Asnira Zolkepli (Ph.D), Universiti Sains Malaysia, Penang, Malaysia