FORMING CUSTOMER SATISFACTION INDEX BASED ON CUSTOMERPERSPECTIVE IN PERFORMANCE MANAGEMENT FOR TUNEECA, ASTART-UP FASHION ONLINE BUSINESS

Author details:

  • Adlina Abtaliana, Bandung Institute of Technology (ITB),Bandung, Indonesia.
  • Innayah Nurlia Roza, Bandung Institute of Technology (ITB),Bandung, Indonesia.
  • Selvia Herlina, Bandung Institute of Technology (ITB),Bandung, Indonesia.

Page Numbers: 120 - 131

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